ACSH service approaches

Partnerships and Networking

Established by 25 participating countries and 5 international organizations, the Astana Civil Service Hub is an example of effective partnership and networking platform with flexible and demand-driven agenda. The Hub’s work prioritises horizontal knowledge sharing, based on mutual respect and learning, between participating countries (currently 40 countries), appreciating, at the same time, their unique contexts. The Hub utilises approaches to partnerships, cooperation and networking that are gl...

Peer Learning and Capacity Building

Capacity building is at the core of services provided by the Astana Civil Service Hub, designed to enhance the institutional and human resources capacities of the civil service systems in the region.  Based on demand from national governments, the Astana Hub develops initiatives in an inclusive and participatory manner, aiming to strengthen the ability of participants to perform core functions, overcome obstacles, and achieve set objectives. The Hub’s capacity development framework assists civil...

Research and Knowledge Management

The Astana Civil Service Hub views research and knowledge management as an important pillar of its activity. The Hub aspires to serve as a knowledge network or broker, and map, draw upon and, where gaps exist, carry out applied research and analysis on civil service development and professionalization. The research component of the Hub is demand-driven. The Hub periodically administers needs assessment studies, which determinate its capacity building and research activities (first baseline surve...
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