On 18-19 March, the Astana Civil Service Hub organized a seminar on state bodies performance and management evaluation system for the representatives of the Presidential Administration, the Prime Minister’s Office, the Accounts Committee, and the ministries responsible for government agencies’ performance assessment.
The seminar participants learnt the Common Assessment Framework (CAF) – common European performance quality assessment tool for the public sector. According to CAF model, the ...
On March 9, in Washington, the Astana Civil Service Hub held a session on “Modern Trends and Challenges of Public Service in Post-Soviet and transition countries” within the annual conference of the American Society for Public Administration (ASPA).
Opening the session, the Ambassador Extraordinary and Plenipotentiary of Kazakhstan to the United States, Yerzhan Kazykhanov, noted that in the years of independence, each country has embarked its own journey of civil service reforms. He stressed tha...
The OECD has proposed the Astana Civil Service Hub to become the founder and participant of the international multilateral platform on civil service issues. The Chairman of the Steering Committee of the Astana Civil Service Hub Alikhan Baimenov met the Head of the OECD Directorate for Public Administration Marcos Bonturi at the seventh World Government Summit in Dubai.
The meeting was also attended by the Head of Civil Service Bureau of Georgia Catherine Kardava, the Former Minister of Personnel...
On October 25-26, in Skopje, the Astana Civil Service Hub jointly with the Ministry of Information Society and Administration of the Republic of Macedonia held a conference on “Contemporary Challenges in Public Service and the Role of Partnership for Reaching Solutions”.
The civil servants, experts and scientists from 16 countries, including the Astana hub’s participating countries – Azerbaijan, Armenia, Belarus, Bosnia and Herzegovina, Georgia, Macedonia, Montenegro, Kazakhstan, Kyrgyzsta...
On 5-6 October, the Nazarbayev University Graduate School of Public Policy (NU GSPP) and the Astana Civil Service Hub held a conference on “Contemporary Issues in Public Administration in post-Soviet Eurasia” at Nazarbayev University.
Researchers, experts and civil service practitioners from more than 30 countries, including Kazakhstan, Kyrgyzstan, Uzbekistan, Russia, Ukraine, Georgia, Hungary, Singapore, China, the Netherlands, Malaysia, India, Australia and other countries particip...
On 28-29 May 2018, the Astana Civil Service Hub jointly with Nazarbayev University organized a workshop for the senior civil servants of the President and Prime Minister’s Offices and relevant ministries. The workshop delivered the Singapore’s experience in change management in the public sector, civil service reforms, economy’s diversification, investment incentives and industry development. The participants learnt how to innovate the public agencies effectively, what barriers exist while leadi...
On 17-18 May 2018, Astana Civil Service Hub supported the workshop “Estonia’s e-heath information system: experience, challenges and perspectives” for Kazakhstani health workers, IT specialists and civil servants.
Dr. Madis Tiik, the former Advisor of the Estonian President and one of the developers of the e-health information system shared Estonian experience on application of ICTs in delivering medical services.
The workshop was attended by the senior public servants of the Ministry of Health,...
An event to share the experiences in developing national evaluation systems took place in Istanbul, gathering representatives from more than 30 countries. The workshop entitled “Development of the national evaluation system: case of Kazakhstan”, organized by the Astana Civil Service Hub in close cooperation with the Government of Kazakhstan and UNDP Kazakhstan, was held in the framework of the 5th Global National Evolution Capacities Conference (NEC Conference). The workshop gathered the repre...
High-ranking civil servants and political figures from the Asian countries together with the representatives of the OECD secretariat discussed innovative solutions and best practices in administrative reforms at the Asian Leadership Forum, held in the framework of the 2017 EROPA General Assembly Annual Conference.
In his speech, Chairman of the Steering Committee of the Regional Hub of Civil Service in Astana Alikhan Baimenov having presented the achievements of the countries of the region in p...
Date: 16 June 2017
Venue: Astana, Palace of Independence, Congress-hall 3
The conference was aimed at finding the model of the responsible leadership, able of ensuring the global sustainable development.
The conference was co-organized by the Agency of the Republic of Kazakhstan for Civil Service Affairs and Anti-Corruption, Academy of Public Administration under the President of the Republic of Kazakhstan, and the Regional Hub of Civil Service in Astana.
The conference was attended by the repre...
Date: 11-12 May, 2017
Venue: Park Inn Hotel, 8A, Sary-Arka street, Astana
Facilitator: Mike Kujawski, Center of Excellence for Public Service Marketing, Canada
The modern era of social media and subsequent democratization of content has had a major impact on how public sector communicates and engage with their audiences. The world of one-way communication, of one source to many readers, viewers or listeners – has changed into a multi-faceted communications universe, where niche audience custom...
Dates and venue:
3-4 May 2017, UNDP’s Global Centre for Public Service Excellence, Singapore with the Learning Journey to Malaysia, Johor on 5 May 2017.
The international workshop “Re-inventing public service delivery” was organized to respond to the increased demand for governments to find ways of improving the efficiency and effectiveness of its service.
The overarching objective of this workshop was to strengthen developing country capacity for the design and implementation of OSS for public...
The Asian Association for Public Administration (AAPA), the Regional Hub of Civil Service in Astana , and the Academy of Public Administration under the President of the Republic of Kazakhstan hosted the AAPA annual conference on 13-14 April, 2017 in Astana.
The main theme of this conference was: New Challenges for Public Administration and Governance in Asia: Harnessing Opportunities within the Context of Sustainable Development Goals (SDGs).
The sub-themes included:
(1) the sustainable future ...
The Regional Hub of Civil Service in Astana organised its “Partnership for Civil Service Excellence” Annual International Conference on April 12, 2017.
Serving as an institutional platform that aims to assist in promoting civil service effectiveness by supporting the efforts of governments of countries of the region and beyond in building institutional and human capacity, the Regional Hub held this conference to reflect on its progress and achievement, as well as discuss its future prospects and...
“Partnerships for Civil Service Excellence: Trends from the Astana Civil Service Hub Participating Countries” panel session in the framework of the ASPA Annual Conference
The panel session was aimed at bringing together experts and practitioners from CIS, Caucasus and Central Asian countries, including government officials, academia and multilateral organizations to:
Shed light onto the transformations of the civil service in the concerned countries for the benefit of the ASPA membe...
On February 20-21, the Regional Hub of Civil Service in Astana organized a study-tour to Georgia for the civil servants and representatives of the law-enforcement bodies from Central Asia to study the Georgian initiatives to prevent corruption and enhance quality of public service delivery.
The agenda of the study-tour included the meetings with the representatives of the Ministry of Justice of Georgia, Georgian Institute for Public Affairs, Academy of the Ministry of Interior Affairs of Georgia...
The best practices for improving the quality of public services among the member countries of the Hub, in particular Georgia, Azerbaijan and Kazakhstan, were presented at the joint seminar of the Regional Hub of Civil Service in Astana, Agency for Civil Service and Anti-Corruption of the Republic of Kazakhstan and Nazarbayev University’s Graduate School of Public Policy.
The seminar was attended by the representatives of the Presidential Administration, Prime Minister’s Office, central gov...
The Workshop titled “Improving the Recruitment and Selection in the Civil Service: Human Resources Management Informatization System.” is organized by the Civil Service Agency of the Federation of Bosnia and Herzegovina and the Regional Hub for Civil Service in Astana (hereafter – Hub) as a response to increasing importance of HR in the civil service and the necessity for the increasing use of ICT in this field.
Date: November 3-4, 2016
Venue: Conference room, “House of Representatives of the ...
Conference ‘Women Say ‘NO’ to Corruption’ has been organized by the National Commission for Women, Family and Demographic Policies under the President of the Republic of Kazakhstan, Akimat of Zhambyl region, Association of Business Women of Kazakhstan and the Regional Hub of Civil Service in Astana.
The event was held in order to increase the level of legal and anti-corruption culture of Kazakhstani society and the development of recommendations for the implementation of effective mechanisms and...
Regional Hub of Civil Service in Astana, in cooperation with the Ministry of Foreign Affairs of the Republic of Kazakhstan and the United Nations Development Programme held the first workshop for representatives of the Ministries of Foreign Affairs and African civil servants on “Strengthening Bilateral and Multilateral Diplomacy in the context of Sustainable Development Goals” in Addis Ababa (Ethiopia).
The workshop brought together high-ranking diplomats from 35 African countries, r...
Regional Hub of Civil Service in Astana held a workshop on “Sharing experience on public services delivery on the principle of Peer-to-Peer” with the participation of representatives of public services delivery Centers in Canada, Azerbaijan, Georgia, Kazakhstan and international experts for the first time.
During the workshop Governance Advisor of Development Cooperation Directorate of the Organisation for Economic Co-operation and Development (OECD) Anna Piccinni spoke about Effective Instituti...
Global Conference on “Professional Civil Service for the Successful Implementation of Institutional Reforms” was held within the Astana Economic Forum. The conference was organized by the Ministry of Civil Service Affairs of the Republic of Kazakhstan, Academy of Public Administration under the President of the Republic of Kazakhstan, Regional Hub of Civil Service in Astana and the UN Development Programme.
Minister of Civil Service Affairs of the Republic of Kazakhstan Mr. Talgat Do...
The First Advisory and Editorial Boards’ Meetings were held as side events of the Annual Conference of the Regional Hub of Civil Service in Astana.
Representatives of the civil service bodies of six ACSH participating countries, international experts of the OECD, UNDP, GCPSE, as well as prominent international scholars of public administration and public policy attended the Sessions.
During the First Advisory Board meeting, the proposal on the establishment of the Advisory Board was supported, ...
Regional Hub of Civil Service in Astana and the Organization for Economic Cooperation and Development (OECD) held a joint seminar on “Professional civil service for sustainable development: Promoting OECD standards and principles among the emerging economies of the ACSH participating countries.”
Edwin Lau, Division Head, Reform of the Public Sector, Directorate for Public Governance and Territorial Development of the OECD and Daniel Gerson, Project Manager, OECD Public Governance and Territorial...
Regional Hub of Civil Service in Astana held a conference on “Partnership for Civil Service Excellence” which was attended by the representatives of more than 30 countries.
Alikhan Baimenov, Chairman of the Steering Committee of the Regional Hub of Civil Service in Astana, Norimasa Shimomura, UN Resident Coordinator and UNDP Resident Representative in Kazakhstan, Talgat Donakov, Minister for Civil Service Affairs of the Republic of Kazakhstan, Director for Public Governance and Terri...
The Regional Hub of Civil Service in Astana, together with UNDP, organised a seminar on “Promotion of innovative environmental promotion” for civil servants who are responsible for issues of innovative development in the Ministry of Investment and Development, the Ministry of National Economy, and the Ministry of Education and Science.
The Chairman of the Steering Committee of the Regional Hub of Civil Service in Astana, Alikhan Baimenov, and the UNDP Deputy Resident Representative, ...
A round table on the topic “Motivation and compensation of civil servants” was organized by the Regional Hub together with the Civil Service Commission of the Kingdom of Thailand in Bangkok on 11 February 2016.
The roundtable was attended by civil servants and experts from civil service authorized bodies from the Regional Hub’s participating states, including Kazakhstan, Kyrgyzstan, Armenia, Ukraine, Mongolia and several ASEAN countries.
The Deputy Prime Minister of the Kingdom of Th...
May 21, 2015 within the frameworks of the Astana Economic Forum, the Global Conference on the subject of “Meritocracy and service ethics as the key factors of civil service effectiveness” was held.
This conference is held annually since 2013, with the support of the Regional Hub in the sphere of civil service in Astana. Conduction of the Global Conference on the issues of civil service has become a yearly good tradition of the Hub.
At the conference the Chairman of the Agency for Civil Service a...
December 8-9 regional hub of public service in Astana and the Academy of Public Administration under the President, with the support of the European Union, hold an international conference on “Innovative Approaches to civil servants’ development.”
Opening the conference Chairman of the Steering Committee of the Regional hub of Civil Service in Astana Alikhan Baymenov noted that the Hub Mission is to promote the efficiency of public service by supporting the efforts of the governments...
OCTOBER 3, 2014. The city of Baku held a round table dedicated to the effective public service delivery, organized by the RegionalHub of Civil Service in Astana, with the support of the Civil Service Commission under the President of the Republic of Azerbaijan, UNDP and OECD.
The round table was attended by representatives of the competent authorities and public administration academies of Afghanistan, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Mongolia, Russia, Tajikistan, Turkmenist...